Who we are

Roasters is a specialty coffee discovery app operated by Roasters Technologies ("Roasters", "we", "us"). Contact: team@roasters.app.

What we collect

We collect only what we need to run the app and the site.

Account data — if you create an account: your email address, display name, and (optionally) profile photo.
Usage data — anonymised analytics on which screens are opened, how long they're used, and which cities are browsed. We use this to improve the app.
Location — only when you grant permission, and only to show cafés near you. Location is processed on-device when possible and not stored on our servers in identifiable form.
Saved lists, reviews, and follows — content you create in the app (saved cafés, lists, reviews, forum posts).
Device data — model, OS version, language, crash reports. Used for compatibility and bug fixing.

We do not collect your contacts, calendar, photos (beyond what you explicitly upload), or microphone.

How we use it

To operate and improve the app and the site
To deliver the features you use (saving cafés, posting in forums, leaving reviews)
To respond to support requests
To detect and prevent abuse or fraud
To send the occasional product update if you've opted in

We do not sell your data. We do not share your data with advertisers. We do not run ads in the app.

Third parties we use

To run the service we use a small number of trusted vendors. They process data on our behalf under data processing agreements.

Apple & Google — for app distribution and push notifications.
Hosting provider — for storing data and serving the website.
Crash & analytics tooling — privacy-respecting analytics that does not personally identify users.
Email provider — for transactional emails (password reset, account confirmations).

Your rights

Under GDPR (EU/UK), CCPA (California), and equivalent laws, you have the right to:

Access the data we hold about you
Correct it if it's wrong
Delete your account and all associated data
Export your data in a portable format
Object to certain kinds of processing

To exercise any of these, email team@roasters.app from the email address linked to your account. We'll respond within 30 days.

Data retention

We keep your account data as long as your account is active. If you delete your account, we delete your data within 30 days, except where law requires us to retain it (e.g. financial records for tax purposes).

Children

Roasters is not directed at children under 13 (or 16 in some EU countries). We don't knowingly collect data from children. If you believe a child has created an account, contact us and we'll remove it.

Cookies on the website

roasters.app uses essential cookies only — no tracking cookies, no third-party advertising cookies. If we ever add analytics, we'll use a privacy-respecting solution that doesn't require a cookie banner.

International transfers

Our servers are located in the European Union. If you use Roasters from outside the EU, your data is transferred to and processed in the EU under standard contractual clauses where applicable.

Changes to this policy

We may update this policy as the app evolves. Material changes will be flagged in the app and on this page with an updated date at the top. Continued use after a change means you accept the updated policy.

Contact

For privacy questions, complaints, or data requests: team@roasters.app.